Catalogue
A group of products that can be displayed together using a catalogue widget (the grouping is purely for display purposes, for sales limits see Product Group). The catalogue widget embeds a catalogue in a page, listing product name, price and thumbnail for each product.
Customisations
Options set on a product, can be limited to a set of choices or open. Common examples include colours or nicknames for clothing.
Customisations are selected when the user proceeds to the checkout and cannot be used to change the price, requirements or memberships of the product, for that you need to use a Product Family.
Product
An individual product within the system, can be of type Membership Product, Product, Ticket, or Shipping. Created using the Admin Website or POS admin application.
A product must have a name (unique), type, owning organisation, price, VAT status and finance code. A product can optionally have a description, requirements, memberships (i.e. a membership you obtain by purchasing the product), custom receipt text, delivery and collection options, customisation options.
Product Family
A method of grouping products as a single product with variations. Differs from customisations in that each product/variation can have a different price, set of requirements, associated memberships etc.
Product Group
A method of grouping products to give them a shared per person and total sales limit, often used for events to limit sales to capacity when you have multiple ticket types. Not to be confused with Stock Control (see below)
Product Type
Membership, Product, Ticket, Shipping
Sessions
A Till Session starts when a user starts a new session using the Point of Sale application. The session must be ended manually, simply closing the application or shutting off the machine won't end the session (this allows a session to continue through loss of power). The Website is a special case. The till sessions start each night as the previous one ends and the reading is automatically approved. It is possible to manually end a Website Till Session in which case the reading must be manually approved.
The POS Sessions page displays current and recent sessions. You can use the filter options at the top of the page to view sessions occurring on a certain shop within a set date range. From this screen you can end open sessions and view the till read report of closed sessions. If you know the ID of a session you can go directly to the report for that session
Shop
A shop is one or more tills (physical or virtual) at which a purchase can take place. Common examples include: Website, Student Shop, Freshers Fair, Reception.
Products put on sale at each shop can have different discounts, sales periods and levels of stock.
Stock Control
A method of limiting sales by 'Shop' (Reception, Website, Door Points). Is set on a per product basis, not to be confused with Product Group.
Transactions
A transaction is a user purchasing (or being refunded) a product, ticket or membership. This includes zero-priced items. The POS Transactions screen displays recent transactions.
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